$35
A practical option for solo travelers.
St. John arrival luggage serviceStep off the ferry.
Step off the ferry.
Start your vacation.
FerrySide securely receives, tags and delivers your luggage while you enjoy St. John before check-in.
Cruz Bay, St. John · USVI
Simple arrival-day pricing
One less thing to carry.
Clear pricing for delivery within our Cruz Bay launch area. The listed service price is your checkout total; no separate customer sales tax is charged.
$45
Easy arrival service for couples.
$59
Our family and group value.
Additional bag · $10Stroller, car seat, portable crib or golf bag · $20 each$35 minimum per reservation51–75 lb bag · $45 total per bag
How it works
From ferry handoff to doorstep.
FerrySide is designed around the gap between arrival in Cruz Bay and accommodation check-in.
Reserve online
When booking opens, choose your ferry arrival, destination and number of bags. Pay in full at checkout to confirm your reservation. Every reservation is completed online—even walk-ups.
Meet us by the Freedom Statue
After leaving the Cruz Bay passenger ferry dock, meet FerrySide at the nearby intersection by the Freedom Statue. We scan your reservation, photograph each bag and print a unique QR-coded tag for every item.
Enjoy St. John
Head to lunch, the beach or the shops while your luggage remains in a secure environment.
Receive delivery confirmation
Your bags are delivered by 5 p.m.—often earlier—and you receive the recipient name and delivery photo.
Before you book
Arriving by ferry? We’ll meet you nearby.
View the Freedom Statue meeting map ↗Our planned handoff point is the intersection by the Freedom Statue, just off the Cruz Bay passenger ferry dock. Your reservation confirmation will include meeting instructions and a contact number when booking opens.
Ferry delayed or missed?
Use Change or cancel booking to update your ferry and estimated arrival before your agreed handoff deadline. We’ll review a later handoff, subject to availability. Contact us directly if your arrival is urgent.
Change of plans?
Cancel at least 24 hours before your agreed handoff for a full refund. Later cancellations made by the agreed handoff deadline receive credit toward a future booking. No-shows without a change or cancellation by that deadline receive no refund or credit. Change or cancel booking.
Who receives the bags?
Give us your destination and an authorized recipient or property contact. We’ll confirm delivery arrangements before accepting your bags. Delivery must respect the property’s permitted access time unless prior arrangements have been made.
Please keep medication, passports, valuables and anything needed during the day with you. When reservations open, every guest—including walk-ups—must book and pay through the app before bags are accepted. Same-day bookings will be welcome, subject to availability. Bag handoff deadlines are 11:45 a.m. for the noon run and 2:45 p.m. for the 3 p.m. run, in St. John time. Late handoffs require staff approval and depend on availability.
Designed for reassurance
Know where every bag stands.
Each item is documented from handoff through delivery, with customer updates at the moments that matter.
QR
Unique bag tagsEvery item receives its own scannable identifier.01
Intake photographsYour digital claim receipt shows every accepted bag.SMS
Optional status texts · coming soonBooking and luggage updates are being prepared. SMS is not active yet.✓
Proof of deliveryRecipient name and delivery photograph included.Launch service area
Focused around Cruz Bay.
Online reservations will be limited to delivery destinations inside the Cruz Bay service area shown on this map. If your destination is outside the area or you are unsure, contact FerrySide before booking.
Select the map to view it at full size. Online booking is limited to the mapped area. Contact FerrySide if your property is near the boundary.
Contact FerrySide
Let’s make arrivals easier.
Have a customer question, represent a hotel or vacation property, or want to discuss FerrySide? Send us an inquiry and we’ll respond within one business day.
support@ferrysideluggage.com
Dedicated 340 phone number coming soon
Dedicated 340 phone number coming soon